Members FAQ

  • There are three types of Police Record Checks in Ontario:  

    1. Criminal Record Check

    2. Criminal Record and Judicial Matters Check

    3. Vulnerable Sector Check - this is the document that would be desired by a potential employer for a person working with children or vulnerable people.

    Although not required for membership, ORMTA recommends that as independent teachers and business owners, acquiring and maintaining a Vulnerable Sector Check is good practice. Contact your regional police service for more information on how to obtain a check.

  • If emails are not arriving in your inbox or junk/spam folders, your email provider may be marking our emails as dangerous and not allowing them to get through. The best way to make sure you always receive our emails is to add the following domains to your safe senders list:

    @ormta.org
    @membershipworks.org

    Adding domains to your safe senders list will be a different process for each email provider. You can conduct an internet search to find instructions (for example, "how to add domains to a safe senders list in Gmail") or contact your email provider for assistance.

    Your mailing list preferences can also be updated any time under the “Emails” heading in your ORMTA member profile.

  • An email scam has a number of common markers, where the sender:

    • Asks you to contact them by email only

    • Asks you to purchase a gift card or mailing list

    • Inquires about lessons without being specific (never mentions the instrument you teach or even asks what instrument you teach)

    • Wants to book numerous lessons throughout the week for a limited time only

    • Is trying to give away an expensive instrument for free

    • Will have poor grammar

    If you believe you have received an email scam, do not reply and never make any purchases or send money. Mark the message as spam/phishing or report it. Read more on how to spot a scam and report it to the Canadian Anti-Fraud Centre here.

  • In your profile, under the Membership heading, scroll down to Password and select Change. Enter a new password, scroll to the bottom of the screen, and select Save & Continue.

  • In your profile, click on the Directory heading and be sure that “Do not list in directory” in unchecked. Please note, that if you choose not to display your address, you will not appear on the map but your listing will appear below the map.